Start Here Page (Health First)
1. Welcome to Health First
Welcome to the Health First knowledge system. This platform contains the operational playbooks, training materials, and procedures used to run the clinic. If you ever need to know how something works, this is the place to start.
“If you are unsure how to do something, search Archbee first.”
2. The Health First System Map
Show the organizational structure.
Health First
│
├── Patient Care System
├── Operations System
├── Marketing System
└── Training System
Patient Care System Clinical workflows and patient treatment processes.
Operations System Front desk, insurance, payroll, and business procedures.
Marketing System Lead generation, campaigns, and patient acquisition.
Training System Employee onboarding and training materials.
3. Where to Find Information
This section teaches you how to navigate the knowledge base.
Example:
Looking for clinical workflows? → Patient Care System
Looking for front desk procedures? → Operations System → Front Office
Looking for marketing campaigns? → Marketing System
Looking for training materials? → Training Binder 2026
4. Systems Used in the Clinic
List the major systems so staff understand which tool does what.
Example:
System | Purpose |
|---|---|
ChiroTouch | Patient records & scheduling |
Cnncter (GoHighLevel) | Marketing CRM & follow-up |
Archbee | Knowledge base & SOP library |
ADP | Payroll |
Trackbii-Google Sheets | Time tracking |
Google Drive | File storage |
This prevents confusion like:
“Where do I find this information?”
5. Using the AI Assistant
We utilize an Agent for your assistance. The purpose of the Health First AI Agent
is for things like this: Example:
You can ask the AI assistant questions like:
- “How do I check in a new patient?”
- “Where is the payroll SOP?”
- “Create a Facebook ad for our clinic.”
- “Explain the Restore Series to a patient.”
The AI assistant will help you find procedures, create materials, and understand clinic workflows.
6. Training for New Employees
If you are a new employee, start with:
- Health First Staff Orientation Guide
- Training Binder 2026
- Your Role-Specific Training Modules
7. Core Principles of Health First
Health First operates on three principles:
Clarity – Systems and processes are clearly documented. Consistency – Staff follow documented procedures. Continuous Improvement – We improve systems over time.
8. Need Help?
If you cannot find what you need:
- Search Archbee
- Ask the AI Assistant
- Ask your supervisor