Auto Accident Patients

new patients get the auto intake (extra pages include aa info & claim info sheet, lien) we collect their photo id make sure they sign the lien on their first visit this protects payment for our services and allows us to send the bill to their attorney/auto insurance company make sure they sign pi emf (election not to file) and their oats (outcome assessment) aa info sheet if they're represented by an attorney, we need the following ` law office name ` attorney assigned ` paralegal/case manager assigned ` phone # and fax # ` address we always need all of the liability claim information (liability is the person at fault in the accident) ` insurance company ` claim number ` case manager assigned ` phone # and fax # ` address ` you have to call them and confirm the claim is open with coverage we have patients who have medical payment coverage, their insurance pays us also we need the same information as the liability claim we do not scan and shred the dc notes, we keep them to send at the end of their care we create a patient folder for them they have to fill out the following on their initial and last visit duties under duress loss of enjoyment oats depending on their primary complaint make sure you document their oats & their adls on their rof appointment note the lien always stamp the lien with benefits assigned and any correspondence for pi's you type a letter of treatment , located in your front office folder and address to all of the companies involved attorney, liability, medpay fax or email with lien and pi fax coversheet