Visit Types

3 min

NEW PATIENT

Someone who has never been to any of our offices before

Someone who has not been seen at any of our offices in the last 12 months

Someone who is transitioned to another department of care (i.e. from Chiro to Functional Medicine)

REPORT OF FINDINGS

Someone who has been processed completely as a New Patient and is coming in for their 2nd visit

The Doctor will answer their most important questions on this visit:

1. What is going on? (what is the exact cause of their pain?) 2. Are we able to help them? (will our therapies help them get better?) 3. How long will it take? (# of visits, weeks they need to come in) 4. How much will it cost? (we go over their insurance coverage and their patient responsibility

OFFICE VISIT

After their ROF visit, a patient will now become a regular office visit

Only if they're a paying insurance or cash patient

If they're involved in an auto accident, they will be a green personal injury visit

OFFICE VISIT ACN/PSF

After their ROF visit, if a patient has United HealthCare, BCBS or Aetna, they may need a Clinical Submission Form to be approved prior to treatment

They usually get a timeframe and which they will cover their visits

For example, John may be covered from 8/1/17-9/1/17 and by using this visit code it helps us remember that his visits will eventually expire and we need to submit a request for more

PERSONAL INJURY

If a patient comes in from an auto accident, every visit after their ROF will be labeled personal injury

This helps identify the patient and their treatment status

Visits for these patients need to be numbered based on their treatment plan given

RE-EXAM

If a patient has not been seen in our office in the last 2-3 months

If a patient is scheduled for a re-evaluation based on their treatment plan given

If a patient has a new injury

LUMBAR SPINAL DECOMPRESSION

This label helps us not overbook the decompression tables, so patients can receive treatment and allow a good flow

CERVICAL SPINAL DECOMPRESSION

This label helps us not overbook the decompression tables so patients can receive treatment and allow a good flow

FUNCTIONAL MEDICINE/NEURO

This patient is not being seen for chiropractic. They are here to seen about a Functional Medicine program such as Thyroid or Diabetes. Many chiropractic patients are part of the Functional Medicine program, but these visit do not include chiropractic care.

This is also for our Peripheral Neuropathy Patients

WORKERS COMP

This patient is being treated under a Workers Comp authorization

Often times, they have a limited # of visits and we must keep up with them

DOL

This patient is being treated under a Department of Labor authorization

Often times, they have a limited # of visits and we must keep up with them

These patients also get to see the Medical Doctor

This patient is being treated under the Department of Veteran Affairs

They have a limited # of visits and we must keep up with them

They need Authorization and the dates they have available visits. Make sure to put the total number of visits allowed in their current Authorization.

On their last authorized visit, they must have a re-evaluation so that more visits can be requested.

MEDICAL DOCTOR

These are patients who have paid the $75 consult fee to be seen by the MD

These are also Personal Injury Patients being seen under HF Medical Lien

These are also DOL patients