Office Opening
8 min
Purpose
Ensure the clinic is fully operational, clean, and ready for patient care at the start of each day.
When
Completed at the start of each business day before patient arrival.
Responsible Role
Front Desk / Opening Staff
Step 1: Office Walkthrough
- Walk through entire clinic
- Ensure overall cleanliness and readiness
- Identify anything out of place or needing attention
Step 2: Power On Systems
- Turn on all computers
Step 3: Exam Room Setup
- Turn on lights
- Turn on Blood Pressure Monitor
- Press power
- Set to STANDBY
- Turn on TV
- Refresh HF High Point website
- Click Play video
Step 4: Therapy Area Setup
- Turn on:
- TV
- Decompression machine
- Foot Levelers machine
- Stim machines
- Open blinds
Step 5: Table & Equipment Prep
- Replace pillows (if needed)
- Refill heating unit (if needed)
- Replace face paper on all tables
- Replace old stim pads
Step 6: Lobby Preparation
- Check coffee maker water level
- Clean coffee station
- Restock all coffee supplies
Step 7: Front Desk System Setup
Open Required Tabs:
- ChiroTouch
- NP Tracker
- Webmail
- Cnnectr (GoHighLevel)
- Google Calendar
Step 8: Communications Check
- Review:
- Messages
- Emails
- Faxes
Step 9: Patient Schedule Prep (ChiroTouch)
- Confirm all scheduled patients have:
- Account notes completed
- No missing information
Step 10: Financial Check CC Payments SOP(CC Payments SOP)
- Verify:
- Credit card payments
- Payment settlements