Page 2 - Health First — Organizational Structure & Authority Model

📄 health first — organizational structure & authority model 1️⃣ purpose of this page this document defines organizational authority, ownership, and decision making structure within health first it exists to eliminate ambiguity about who owns what prevent organizational drift ensure consistent classification of documentation and programs govern how new content, systems, and initiatives are created all health first documentation, programs, and ai assisted outputs must comply with this structure 2️⃣ parent organization & system of record health first health first is the parent organization health first is the system of record all clinical, operational, administrative, compliance, and brand authority ultimately resides here unless explicitly stated otherwise, all documentation and decisions default to health first authority 3️⃣ program layer definition dr mays wellness dr mays wellness is a program and education layer within health first it is not a separate entity it exists to deliver wellness education coaching programs online and media based content program specific educational experiences required labeling all program specific content must be labeled as “dr mays wellness — a program within health first ” no content may imply that dr mays wellness supersedes or replaces health first authority 4️⃣ executive authority director director clifton mays ultimate authority for clinical philosophy strategic direction program approval brand integrity final decision making health first is a physician led organization , and all major decisions align with this leadership structure 5️⃣ functional divisions & authority scope a operations responsible for internal execution and administrative flow includes human resources and staffing billing and outsourced financial services scheduling and reception payroll and administrative systems authority scope operational sops administrative workflows staffing and hr processes classification rule operational and administrative documentation → health first b clinical & service management responsible for patient facing clinical services includes chiropractic services wellness services rehabilitation and ancillary services acupuncture (where applicable) authority scope clinical workflows patient experience standards service delivery coordination classification rule clinical protocols and workflows → health first educational wellness content → dr mays wellness (within health first) c marketing responsible for visibility, messaging, and growth includes internal and external marketing support campaign execution lead generation systems authority scope brand representation marketing strategy and execution program promotion classification rule brand governance and messaging standards → health first program specific marketing → dr mays wellness (within health first) 6️⃣ decision classification rules (mandatory) use the following rules to classify authority content or decision type authority clinical protocols health first operational sops health first hr, staffing, payroll health first billing, compliance health first patient education (in clinic) health first online wellness education dr mays wellness (within health first) coaching programs dr mays wellness (within health first) marketing strategy health first program specific marketing dr mays wellness (within health first) rule if content impacts patients, staff, compliance, or money → health first authority applies 7️⃣ authority conflict resolution if authority is unclear or contested health first authority prevails higher level governance documents override lower level documents clarification must occur before new documentation or programs are created no document, program, or system may override this authority model 8️⃣ governing statement this organizational structure & authority model is authoritative for all health first operations, documentation, programs, and ai assisted outputs when authority or ownership is unclear, clarification is required prior to creation or execution