Process: Claim Submission, Verification and Error Handling

claim submission process overview clearinghouse and daily charges verification hns is built through its own clearinghouse verify daily charges confirm claims are ready to be submitted claim submission and download submit claims once verified after submitting, verify if claims are ready to download download each claim individually check readiness of downloaded claims navigating the health network solutions (hns) portal open a new tab on the computer and navigate to health network solutions click on the "claims" option select "send claims" from the interface locate the "choose file" button on the middle of the page file upload procedure go to downloads folder open each document one at a time for the selected claim upload the file to hns repeat the process for all downloaded claims post upload verification and error handling verify claim status by accessing the "check status" option status indicators include submitting, processed, or error in case of an error click on the errored claim review the error details provided correct the indicated information resubmit the corrected claim