Billing Correction Process: Insurance, Claims, Charges

billing correction process identifying the error a claim may be billed to the wrong insurance correction requires voiding the previous claim step by step procedure to correct a billing error identify the claim billed to the incorrect insurance void the previous claim to prepare for a correction click on the clinical tab on the patient click on the date of service in recent encounters navigate to encounters on the left side of the screen highlight the date that needs correction click on manage charges and diagnosis located in the center of the screen scroll down to the charges section record the date that requires correction delete all charges shown on the computer corresponding to that date click on "add charge" enter the appropriate code click "add charge" to confirm click "done" after each charge repeat this process for all charges that need to be re entered click "save" once all charges are deleted and re entered final verification and submission return to the ledger to confirm that all charges are correctly recorded ensure that the charges appear under the proper insurance click on "claims" and select the date that was corrected click on "generate and submit" to finalize the process