New Payer Onboarding, Connect Center, ChiroTouch

setting up a new payer step 1 access connect center for partners open a new browser window click the arrow on the far right and scroll down select "connect center for partners" and sign in username c, mays, m a y s, 336 (uppercase c explicitly noted) password auto populated step 2 confirm identity system triggers an automatic phone call answer the call and press "1" receive a code from the system enter the received code and submit it step 3 retrieve payer information in connect center, click on "payer tools" select "payer search" enter the new payer's name mark checkboxes for "claims" and "claim, professional claim" under the type click "search" to display the next screen retrieve and record the cpid number and the payer number that appear step 4 enter new payer information in cairotouch navigate to "settings" using the last icon on the far left select "billing settings" click on "payer maintenance" hit the "add payer" button input an alias—typically the first four to five letters of the insurance name enter the full name of the insurance (e g , thrivant financial) step 5 configure claims submission under "claims submission", adjust the following settings for primary payer select "electronic claims" for secondary payer also select "electronic claims" for designated clearinghouse choose the insurance name under "charge healthcare", type in the payer identification number obtained from connect center as the payer identifier (cpid number) step 6 finalize and complete setup click "save" after entering all relevant information exit settings by clicking "back to practice" on the top left hand side the new payer is now ready to use