Verifying UMR

purpose to verify patient eligibility, confirm in network benefits, and determine chiropractic coverage and patient responsibility when use this process when a patient has umr insurance and the office needs to confirm benefits before scheduling, checking in, or discussing payment options who this process should be completed by the front desk, insurance verification coordinator, or designated team member responsible for eligibility and benefit checks umr does not pay more than $55 per visit never if there is a deducible, patient will always pay $55 until ded is met and then whatever % co insurance umr does not pay more than $55 per visit never if there is a deducible, patient will always pay $55 until ded is met and then whatever % co insurance procedure 1 log into umr portal log into the umr insurance portal using office credentials 2 go to patient search once logged in, go to search for a new patient 3 enter patient information type the following member id tip if member id has 00 at end, leave out the last 2 digits then click search 4 patient information to access patient information, choose the patient from drop down menu below, then select the desired view from the second drop down 4 confirm network status ensure all selections reflect in network 5 review coverage details acknowledge and review deductible amount out of pocket amount important note once the out of pocket maximum is met, the patient is covered at 100% 6 calculate patient responsibility example 20% of $55 = $11 co insurance 7 print/download and save select print/generate a reference number and save as pdf last name, first name (year) 2026 insurance the online portal search tool will soon require users to enter the patient's date of birth, along with their member id or social security number