Auto Patients/PI Log
1 min
PI patients get the Auto Intake (extra pages include: AA Info & Claim info Sheet, Lien)
- We collect only their Photo ID
- Make sure they sign the Lien on their first visit-this protects payment for our services and allows us to send the bill to their attorney/auto insurance company
- Make sure they sign PI ENF (election not to file) and their OATS (outcome assessment)
AA INFO SHEET
- If they're represented by an attorney, we need the following:
- Law Office Name
- Attorney Assigned
- Paralegal/Case Manager assigned
- Phone# and Fax#
We ALLWAYS need all of the LIABILITY CLAIM information (Liability is the person at fault in the accident)
- Insurance Company
- Claim Number
- Case Manager assigned
- Phone# and Fax#
- Address
- You have to call them and confirm the claim is open with coverage
- We have patients who have Medical Payment coverage, their insurance pays us also - we need the same information as the Liability claim
- We do not scan and shred the DC notes, we keep them to send at the end of their care
- We create a Patient Folder for them
The LIEN
- ALWAYS stamp the Lien the Benefits Assigned, and any correspondence for PIs
- You type up a letter of treatment, located in your Front Office folder and address to all of the companies involved: ATTORNEY, LIABILITY and MEPDAY
